Frequently asked questions
Quick answers to help you keep writing.
Do I need an account?
No. The board works in your browser without registration or installation.
Are my notes stored online?
No. Notes stay in the current browser tab until you save them as a JSON file. There is no cloud sync.
Why are my notes gone after a reload?
pinaMemo starts with four sample notes on every new visit. Use Open notes to load your previously saved JSON file.
Can I change note colors manually?
Each new note receives one of ten familiar sticky-note colors at random. Colors are preserved when you save or duplicate notes.
What does Magnet ON do?
It helps notes snap into rows and columns. Remaining notes move to fill gaps when another note is removed.
Can I move several notes at once?
Yes. Select them with a selection rectangle, then hold Ctrl while dragging one of the selected notes.
Can I restore deleted notes?
Yes. Select Undo delete to restore your most recent deletion.
Why does the save dialog look different in some browsers?
Chrome and Edge may support direct file writes; other browsers typically download a JSON file.
Can I use the same notes in Korean and English?
Yes. Saved JSON files work in both versions. Switching languages does not automatically translate what you wrote.
Can pinaMemo change the tab-close warning?
No. Browsers require their own standard confirmation for tab closing, reloads and some navigation actions.
How do I contact support?
Email thevanhalen@gmail.com and include your browser name and steps to reproduce the problem.
Last updated: October 16, 2026